Shipping policy

Thank you for choosing Rhino Inspired LLC for your shopping needs! We are dedicated to ensuring that your orders are processed promptly and delivered to you efficiently. Below, you'll find our shipping policy:

Processing Time:

  • All orders are processed within [7] business days of receiving payment confirmation, excluding weekends and holidays. You will receive an email notification once your order has been processed and shipped.

Shipping Rates and Delivery Estimates:

  • Shipping charges will be calculated and displayed at checkout based on the weight of your order and your location.
  • We offer shipping to domestic and international addresses.
  • Delivery estimates will be provided to you upon shipment. Please note that delivery times may vary based on your location and the shipping method selected.

Shipment Confirmation and Order Tracking:

  • Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). These tracking numbers will be active within 24 hours of shipment.

Customs, Duties, and Taxes:

  • Rhino Inspired LLC is not responsible for any customs duties, taxes, or fees incurred during shipping. Any such charges are the responsibility of the customer.

Damages:

  • While we take great care in packaging your orders, Rhino Inspired LLC is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier or our customer support team to file a claim.

International Shipping Policy:

  • We offer shipping to select international destinations. For inquiries about international shipping, please contact us directly.

Lost or Stolen Packages:

  • Rhino Inspired LLC is not responsible for any lost or stolen packages confirmed to be delivered to the address provided for an order. Customers are advised to contact the shipping carrier to file a claim if their package is missing or stolen.

Need Further Assistance?

  • If you have any questions, concerns, or special requests regarding shipping, please don't hesitate to reach out to our customer support team at info@johnlaub.com